Frequently Asked Questions

When will I get my order?
We ship all packages within one business day using USPS Mail. Once your order ships, you will get an email from us with tracking information.

How much does shipping cost?
Shipping cost is based on the amount of your order. Orders of $50 and under cost $5 to ship. Orders between $51 and $99 cost $8. And orders over $100 ship free. All shipping is USPS Mail.

Do you ship outside of the United States?
We only ship to the U.S. While we’re not shipping internationally at this time, we are exploring our options and will update our site if and when we start shipping internationally.

Why do you donate a portion of proceeds to fibromyalgia nonprofits? Which nonprofits?
As an “invisible” illness, fibromyalgia does not get the attention it needs from lawmakers and researchers. We want to change that, so Frida Botanicals donates 1% of profits to support two amazing fibromyalgia nonprofits fighting hard for everyone with fibromyalgia: the National Fibromyalgia and Chronic Pain Association and Support Fibro. These nonprofits advocate for us with local and national governments, fund Fibromyalgia Awareness Day events, provide guidance to local support group leaders, sponsor research, and fight for more research dollars. I encourage you to check out these groups and support their cause however you can.

What is CBD?
Cannabidiol, or CBD, is a non-intoxicating component of the cannabis plant with enormous therapeutic potential. Researchers are currently studying the effects of CBD on a wide range of conditions including chronic pain, insomnia, PTSD, anxiety, epilepsy, and more.

Do I need a medical card to buy or use CBD?
The CBD we use to make our products comes from hemp, which means that no medical card is required.

Are CBD products legal in all 50 states?
Yes, as long as they are derived from hemp, not marijuana, and contain less than 0.3% THC. The products sold from this website are considered nutritional supplements or personal care products according to the FDA.

What is the difference between hemp and marijuana?
Although both hemp and “marijuana” are technically variants of the Cannabis sativa plant, there are significant differences between them. Hemp is considered “industrial” under current regulations, and is defined as having less than 0.3% THC. Marijuana generally refers to cannabis sativa plants that have a high concentration of THC, and the word stems from the recreational use of THC-rich cannabis for the purpose of getting “high.”

Will CBD make me feel high?
Unless doses above our label recommendations are taken, there should be no euphoric effects. “Relaxing but not intoxicating” is how some of Dr. Liptan’s patients have described it.

What kind of testing and analysis is performed on your products?
All our CBD products are third-party tested for the 3 Ps: purity, potency, and pesticides, with results published on our website for each batch.

How is your CBD extracted?
Our CBD is extracted from the hemp plant using a supercritical CO2 process. Although it can be costlier and requires skill and experience to do correctly, extraction using CO2 is a safer and more reliable method for obtaining pure hemp oil than using solvents, which then have to be filtered out. This means that we are able to offer you one of the cleanest forms of CBD extract possible.

Will CBD help me with my (insert illness here)?
Due to FDA regulations, we cannot make claims about whether or not our products can help with specific ailments. Learn more about the science of CBD and research on various conditions here.

Will CBD extract influence the results of a drug test?
Most drug tests screen for the psychoactive compound THC, not Cannabidiol (CBD). However, full-spectrum hemp extracts may contain trace amounts of THC, so could cause a positive result when screening urine and blood specimens, especially when taken at high doses. In our tests, the amount of THC has varied from 0% to 0.1%. Our latest lab results are posted here.

Is it safe?
According to the World Health Organization’s November 2017 report, CBD exhibits no abuse or dependence potential.

Will CBD interact with my other medications?
At high doses of CBD, it is possible that drug-herb interactions can occur. At lower doses of CBD, as suggested on our label, it is unlikely that significant drug-herb interactions will occur. However, always check with your primary health care practitioner before using this or any new supplement.

For more detailed information, including scientific references, please visit check out this blog post and this one from Dr. Liptan.