Frequently Asked Questions

GENERAL QUESTIONS

When will I get my order?
We ship all packages within one business day using USPS Mail. Once your order ships, you will get an email from us with tracking information.

How much does shipping cost?
Shipping cost is based on the amount of your order. Orders of $50 and under cost $5 to ship. Orders between $51 and $99 cost $8. And orders over $100 ship free. All shipping is USPS Mail.

Do you ship outside of the United States?
We only ship to the U.S. While we’re not shipping internationally at this time, we are exploring our options and will update our site if and when we start shipping internationally.

Why do you donate a portion of proceeds to fibromyalgia nonprofits? Which nonprofits?
As an “invisible” illness, fibromyalgia does not get the attention it needs from lawmakers and researchers. We want to change that, so Frida Botanicals donates 1% of profits to support two amazing fibromyalgia nonprofits fighting hard for everyone with fibromyalgia: the National Fibromyalgia and Chronic Pain Association and Support Fibro. These nonprofits advocate for us with local and national governments, fund Fibromyalgia Awareness Day events, provide guidance to local support group leaders, sponsor research, and fight for more research dollars.

What payment methods do you accept? All major credit cards.

Can I have a sample of the product? We do not provide product samples, although we are looking into it for the future. 


CBD QUESTIONS

What is CBD?
Cannabidiol, or CBD, is a non-intoxicating component of the cannabis plant with enormous therapeutic potential. Researchers are currently studying the effects of CBD on a wide range of conditions including chronic pain, insomnia, PTSD, anxiety, epilepsy, and more.

Do I need a medical card to buy or use CBD?
The CBD we use to make our products comes from hemp, which means that no medical card is required.

Are CBD products legal in all 50 states?
Yes, as long as they are derived from hemp, not marijuana, and contain less than 0.3% THC. The products sold from this website are considered nutritional supplements or personal care products according to the FDA.

What is the difference between hemp and marijuana?
Although both hemp and “marijuana” are technically variants of the Cannabis sativa plant, there are significant differences between them. Hemp is considered “industrial” under current regulations, and is defined as having less than 0.3% THC. Marijuana generally refers to cannabis sativa plants that have a high concentration of THC, and the word stems from the recreational use of THC-rich cannabis for the purpose of getting “high.”

Will CBD make me feel high?
Unless doses above our label recommendations are taken, there should be no euphoric effects. “Relaxing but not intoxicating” is how some of Dr. Liptan’s patients have described it.

What kind of testing and analysis is performed on your products?
All our CBD products are third-party tested for the 3 Ps: purity, potency, and pesticides, with results published on our website for each batch.

Do you provide a Certificate of Analysis (COA) for CBD products? Yes, our CBD products are tested by GreenLeaf Labs and they provide us with extensive testing results documenting that each batch contains exactly the specified amount of CBD, along with testing for contaminants and pesticides.

How is your CBD extracted?
Our CBD is extracted from the hemp plant using a supercritical CO2 process. Although it can be costlier and requires skill and experience to do correctly, extraction using CO2 is a safer and more reliable method for obtaining pure hemp oil than using solvents, which then have to be filtered out. This means that we are able to offer you one of the cleanest forms of CBD extract possible.

Is your CBD tincture made with an alcohol base?
No. A
lthough the term tincture usually refers to an herbal extract made with alcohol, our CBD is in an oil base. We chose to use the term tincture as a more general term for a liquid herbal extract, and to connect it to the long human history of using plant-based tinctures

Will CBD help me with my (insert illness here)?
Due to FDA regulations, we cannot make claims about whether or not our products can help with specific ailments. Learn more about the science of CBD and research on various conditions here.

Will CBD extract influence the results of a drug test?
Most drug tests screen for the psychoactive compound THC, not Cannabidiol (CBD). However, full-spectrum hemp extracts may contain trace amounts of THC, so could cause a positive result when screening urine and blood specimens, especially when taken at high doses. In our tests, the amount of THC has varied from 0% to 0.1%. You can find our latest lab results in the product descriptions.

Is CBD safe?
According to the World Health Organization’s November 2017 report, CBD exhibits no abuse or dependence potential.

Will CBD interact with my other medications?
At high doses of CBD, it is possible that drug-herb interactions can occur. At lower doses of CBD, as suggested on our label, it is unlikely that significant drug-herb interactions will occur. However, always check with your primary health care practitioner before using this or any new supplement.

Does your CBD extract contain THC?
Like all full-spectrum hemp extracts, it may contain trace amounts of THC (less than 0.3%). In our tests, the amount of THC has varied from 0% to 0.1%. A link to out most recent testing results can be found in the product description. If you need a CBD product that has zero THC, this is a good option.

How much CBD is in one bottle? How much in one dropper? The 30 mL bottle contains 1,000 mg of CBD. The 15ml bottle contains 500mg of CBD.  One full dropper contains 33.4 mg of Cannabidiol (CBD) from hemp.

How much CBD should I take? Please watch Dr. Liptan’s CBD dosing video on Youtube https://www.youtube.com/watch?v=E98emmt63fs&t=2s

 Why does this tincture taste/smell differently than the last? Tinctures may taste differently if the hemp was grown during a different season, at a higher or lower altitude, or if it came from one of several farms that source our CBD. Also, to get a consistent amount of CBD, sometimes more or less concentrated hemp extract has to be used, which can affect how strongly the tincture smells and tastes. However, the amount of CBD is always tested to ensure consistency between batches.

How long will my tincture last? Once opened the oil will last 6 months if kept refrigerated, and up to 3 months is kept at room temp. Unopened bottles can last up to 2 years.

Where can I find more information on CBD? For more detailed information, including scientific references, please visit check out this blog post and this one from Dr. Liptan, along with other blog posts here  drliptan.com/blog and videos on  Dr. Liptan’s Youtube channel: youtube.com/drliptan


HERBAL TONIC QUESTIONS

Does heat ruin the product?  Short exposures to heat (a few days or less) should not affect the efficacy of the products. The herbal tinctures, which are alcohol-based, do emit some odor from evaporation of the alcohol, and this is more intense when they are warm, but this does not affect the potency of the herbal ingredients within the tincture.

Can I use the herbal tonics with my current medications?  For specific advice on any herbal interaction with your medications, please talk with your personal health care provider prior to use.. The biggest concern would be the Muscle Tonic, which contains St. John’s Wort, as the herb can boost serotonin levels. Therefore make sure to discuss use with your provider if you take any medications that increase serotonin such as antidepressants, like Cymbalta, as the combination may cause symptoms of serotonin syndrome.

Can the herbal tonics be used with CBD? Any of the tonics can be used at the same time as CBD. In fact, they were designed with doing so in mind. The tonics will then complement the effects of the CBD, and vice versa.

Can Taper Tonic No. 1 help my anxiety without any other supplements or meds? Yes, the herbs in Taper Tonic #1 can have beneficial effects on anxiety.

Can Taper Tonic No. 2 help my pain without any other supplements or meds? Yes, customers and patients report this herbal combination on its own can lower pain levels.

How soon will I notice a benefit from an herbal tonic? The medicinal effects of herbs tend to be more subtle than medications, so you may not notice them right away. It can also take some time to find the dosage that gives you the most benefit. And of course, herbs work differently for different people. The effects felt after a bottle used at the recommended dosage (about a month’s worth) is usually a good gauge for how the tonic is working for you.